Frequently Asked Questions

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NO! Our services are FREE! In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that get a solid value in return! 

Osterhus Travels stands out from other travel agencies because of our commitment to providing personalized service and customized travel packages. We take the time to get to know our customers and their preferences so that we can create a travel experience that is tailored to their needs.

Yes, Osterhus Travels offers group travel packages for families, friends, and corporate groups. Our group packages are customizable and can include activities and accommodations that are suitable for all members of the group.

The cancellation policy for Osterhus Travels travel packages varies depending on the package selected and the time of cancellation. Our travel experts will provide you with the specific cancellation policy for your package at the time of booking.

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance. 

1. Arrive Early: Arrive at the airport at least 2 hours before your domestic flight's departure time to allow for check-in, security, and boarding.
2. Check Flight Status: Keep an eye on your flight status for any delays or cancellations. Airlines often provide updates through their websites or mobile apps.
3. Pack Light: Stick to carry-on luggage if possible to avoid checked baggage fees and streamline your airport experience.
4. Stay Hydrated: Airplane cabins can be dehydrating, so drink plenty of water before and during your flight to stay hydrated.
5. Stay Informed: Familiarize yourself with the TSA regulations to ensure a smooth security screening process.

1. Check Passport Validity: Ensure your passport is valid for at least six months beyond your intended return date.
2. Research Visa Requirements: Research visa requirements for your destination country and apply well in advance if necessary.
3. Prepare for Jet Lag: Adjust your sleep schedule a few days before your trip to minimize jet lag effects upon arrival.
4. Stay Connected: Consider purchasing an international SIM card or a travel data plan to stay connected during your overseas trip.
5. Pack Essentials: Pack essential items like adapters, medications, and necessary documents in your carry-on luggage.

1. Reserve Tickets in Advance: Book train tickets in advance, especially for popular routes, to secure your seat.
2. Arrive Early: Arrive at the train station with ample time before departure to locate your platform and board the train.
3. Keep Valuables Secure: Keep your belongings close to you and be mindful of pickpockets, especially in crowded stations.
4. Pack Light: Opt for compact luggage as storage space on trains can be limited.
5. Stay Informed: Stay updated on train schedules and any potential delays or disruptions during your journey.

1. Plan Excursions Ahead: Research and book shore excursions in advance to ensure availability and make the most of your time in port.
2. Budget Wisely: Keep track of onboard expenses and set a budget for additional purchases like drinks, spa treatments, and souvenirs.
3. Stay Healthy: Take necessary precautions to avoid seasickness by packing motion sickness medication and staying hydrated.
4. Review Safety Procedures: Attend the mandatory safety drill upon embarkation and familiarize yourself with emergency procedures.
5. Stay Organized: Keep important documents like passports, cruise tickets, and credit cards secure and easily accessible throughout your cruise.

-  Hotels & Resorts

-  Vacation Packages

-  Cruises

-  Vacation Rentals

-  All-Inclusive Packages

-  Travel Insurance

-  Car Rentals

-  Theme Parks

-  Excursions

-  Rail Travel

-  RV Travel

-  And so much more...

List of some of our preferred partners: Globus, Carnival Cruise Lines, Delta Vacations, Viking Cruises, Marriott, G Adventures, RIU Hotels & Resorts, Railbookers & Amtrak Vacations, Sandals & Beaches Resorts, and many many more!  

 -  Travel Weekly Magellan Awards: Gold Award & Silver Winners Travel Agent Innovation & Training Programs

-  Carnival Cruise Line: Excellence Award

-  Norwegian Cruise Line: Breakout Partner of the Year & President’s Club Platinum

-  Delta Vacations: Diamond Elite Agency

-  Apple Leisure Group: 500 Club Platinum

-  Apple Vacation: Platinum Club

-  Viking Cruises: Platinum Circle Member

-  Princess Cruises: Sales Excellence

-  BBB Accredited Business: A+ Rating

-  CLIA: Premier Agency & STARBoard Advisory Board – Premier Agency (Only 35 agencies get invited a year)

-  ARC: Verified Travel Consultant

-  IATAN: Accreditation